Neue Energien


Telekommunikation & IT




Renewable Industry


Telekommunication & IT

Consumer electronic


Renewable Energies

The wind industry and the solar business offer great opportunites for both an improved service performance as well as successful marketing of the services. The requirements of these young industries are partially more differentiated as also costly tools need to be utilized as efficiently as possibe.

For both industries we offer tool-based solutions to achieve service excellence and could already successfully provide value to our satisfied customers.

Telekommunication & IT

Traditionally the telecommunication and IT business act as a leaders concerning innovation and a steadily improving efficiency with service provisioning. Whether it’s web-based solutions or optimized partner-supported repair processes: new technologies in these industries are implemented at a very early stage.


The automotive industry often takes over a role as a pioneer and as a prime example for a successful service business: the potential of a well-designed spare parts pricing system has been early recognized and implemented. Offers for repairing services were standardized and marketed. Furthermore, repair processes were sustainably standardized and sensors were successfully used for the planning of maintenance activities.


Due to its history and traditionally grown structures the machinery industry regularly offers starting-points for improvement. Possible starting-points include but are not limited to the combined optimization of the own maintenance, externally sourced service activities and the improvement of marketing of own services.

Consumer electronics

Always On – this counts as mantra for today’s generation and also for the service business: the customer wants access everywhere and everytime and an internet connection at all times. Therefore, the demand towards service is considerably high: target-oriented scheduling of repair activities and efficient procedures with regards to a high customer satisfaction. Because the purchase of the next consumer goods is already on the way …

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